/* ============================================
   Estilos Globales - Sistema de Soporte Listosoft
   Diseño moderno y profesional
   ============================================ */

:root {
    /* Paleta de colores más vibrante y colorida */
    --primary-color: #6366f1;
    --primary-dark: #4f46e5;
    --primary-light: #818cf8;
    --secondary-color: #8b5cf6;
    --success-color: #10b981;
    --warning-color: #f59e0b;
    --danger-color: #ef4444;
    --info-color: #06b6d4;
    --purple-color: #a855f7;
    --pink-color: #ec4899;
    --orange-color: #f97316;
    --dark-color: #1e293b;
    --light-color: #f8fafc;
    --border-color: #e2e8f0;
    --text-muted: #64748b;
    --shadow-sm: 0 1px 2px 0 rgba(0, 0, 0, 0.05);
    --shadow: 0 4px 6px -1px rgba(0, 0, 0, 0.1), 0 2px 4px -1px rgba(0, 0, 0, 0.06);
    --shadow-lg: 0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05);
    --shadow-xl: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
    /* Gradientes más coloridos y vibrantes */
    --gradient-primary: linear-gradient(135deg, #6366f1 0%, #8b5cf6 50%, #ec4899 100%);
    --gradient-success: linear-gradient(135deg, #10b981 0%, #059669 50%, #047857 100%);
    --gradient-warning: linear-gradient(135deg, #f59e0b 0%, #f97316 50%, #ea580c 100%);
    --gradient-danger: linear-gradient(135deg, #ef4444 0%, #ec4899 50%, #dc2626 100%);
    --gradient-info: linear-gradient(135deg, #06b6d4 0%, #3b82f6 50%, #6366f1 100%);
    --gradient-sidebar: linear-gradient(180deg, #f0f9ff 0%, #e0e7ff 50%, #fef3c7 100%);
}

* {
    box-sizing: border-box;
}

body {
    font-family: 'Segoe UI', Tahoma, Geneva, Verdana, sans-serif;
    font-size: 0.95rem;
    line-height: 1.6;
    color: #1e293b;
    background: linear-gradient(135deg, #f0f9ff 0%, #fef3c7 50%, #fdf2f8 100%);
    background-attachment: fixed;
    min-height: 100vh;
    -webkit-font-smoothing: antialiased;
    -moz-osx-font-smoothing: grayscale;
}

/* ============================================
   Navbar Mejorada
   ============================================ */

.navbar {
    background: linear-gradient(135deg, #ffffff 0%, #f0f9ff 30%, #e0e7ff 70%, #fef3c7 100%) !important;
    background-color: #ffffff !important;
    box-shadow: var(--shadow-lg);
    border-bottom: 3px solid var(--primary-color);
    padding: 0.5rem 0 !important;
    opacity: 1 !important;
    backdrop-filter: none;
}

.navbar-brand {
    font-weight: 700;
    font-size: 1.1rem;
    letter-spacing: 0.5px;
    color: var(--dark-color) !important;
    padding: 0.5rem;
    background: transparent;
    border-radius: 8px;
    transition: all 0.3s ease;
}

.navbar-brand:hover {
    background: rgba(37, 99, 235, 0.1);
}

.navbar-brand .text-white-50 {
    color: var(--text-muted) !important;
}

.search-container {
    border: 3px solid var(--primary-color);
    border-radius: 12px;
    padding: 3px;
    background: linear-gradient(135deg, #ffffff 0%, #f0f9ff 100%);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.25);
    transition: all 0.3s ease;
}

.search-container:focus-within {
    border-color: var(--pink-color);
    box-shadow: 0 0 0 4px rgba(236, 72, 153, 0.3), 0 4px 16px rgba(99, 102, 241, 0.3);
    transform: scale(1.02);
}

.navbar .form-control-dark {
    background-color: #f1f5f9 !important;
    border: none !important;
    color: var(--dark-color) !important;
    border-radius: 6px;
    padding: 0.375rem 0.75rem;
    margin: 0;
    transition: all 0.3s ease;
    box-shadow: none !important;
    height: 38px;
    font-size: 0.875rem;
}

.navbar .form-control-dark:focus {
    background-color: #ffffff !important;
    border: none !important;
    box-shadow: none !important;
    color: var(--dark-color) !important;
    outline: none;
}

.navbar .form-control-dark::placeholder {
    color: #475569 !important;
    opacity: 0.8;
}

.navbar-nav .nav-link {
    color: var(--dark-color) !important;
    font-weight: 500;
    padding: 0.5rem 1rem;
    border-radius: 6px;
    margin: 0 0.25rem;
    transition: all 0.3s ease;
}

.navbar-nav .nav-link:hover {
    background-color: rgba(37, 99, 235, 0.1);
    color: var(--primary-color) !important;
}


/* ============================================
   Sidebar Mejorada
   ============================================ */

.sidebar {
    min-height: calc(100vh - 80px);
    background: var(--gradient-sidebar);
    box-shadow: 2px 0 15px rgba(99, 102, 241, 0.2);
    border-right: 3px solid var(--primary-color);
    padding-top: 1.5rem;
    transition: all 0.3s ease;
    position: relative;
}



.sidebar-sticky {
    position: sticky;
    top: 80px;
    height: calc(100vh - 80px);
    overflow-y: auto;
    padding-bottom: 2rem;
}

.sidebar .nav-link {
    color: #475569;
    font-weight: 500;
    padding: 0.75rem 1.25rem;
    margin: 0.25rem 0.75rem;
    border-radius: 12px;
    transition: all 0.3s ease;
    display: flex;
    align-items: center;
    gap: 0.75rem;
    border-left: 3px solid transparent;
}

.sidebar .nav-link:hover {
    background: linear-gradient(135deg, #e0e7ff 0%, #c7d2fe 50%, #fef3c7 100%);
    color: var(--primary-dark);
    box-shadow: 0 4px 12px rgba(99, 102, 241, 0.3);
    border-left-color: var(--primary-color);
}

.sidebar .nav-link.active {
    background: var(--gradient-primary);
    color: #fff;
    box-shadow: 0 6px 20px rgba(99, 102, 241, 0.4);
    font-weight: 600;
    border-left-color: var(--pink-color);
}

.sidebar .nav-link span[data-feather] {
    width: 20px;
    height: 20px;
    stroke-width: 2;
    flex-shrink: 0;
}

.sidebar .nav-link.active span[data-feather] {
    color: #fff;
    stroke: currentColor;
}

/* Iconos de Feather en títulos y botones */
h1 span[data-feather],
h2 span[data-feather],
h3 span[data-feather] {
    width: 24px;
    height: 24px;
    stroke-width: 2;
    flex-shrink: 0;
}

.btn span[data-feather] {
    width: 16px;
    height: 16px;
    stroke-width: 2;
    flex-shrink: 0;
    display: inline-flex;
    align-items: center;
    justify-content: center;
}

/* El SVG que inyecta Feather es inline y se apoya en la línea base, lo que deja
   un hueco inferior y "tira" el icono hacia abajo. Con display:block eliminamos
   ese descender y el icono queda centrado verticalmente. */
span[data-feather] svg {
    display: block;
}

/* ============================================
   Cards Mejoradas
   ============================================ */

.card {
    border: none;
    border-radius: 16px;
    box-shadow: var(--shadow);
    transition: all 0.3s ease;
    overflow: hidden;
    background: linear-gradient(135deg, #ffffff 0%, #f8fafc 100%);
    border-top: 3px solid var(--primary-color);
}

/* Tarjeta del formulario público (sin recorte) */
.card.card-public-ticket {
    overflow: visible;
}

.card.card-public-ticket .card-body,
#public-ticket-form {
    overflow: visible;
}

#public-ticket-form .public-ticket-actions {
    margin-top: 1.5rem;
}

#public-ticket-form .public-ticket-message {
    margin-top: 0.5rem;
}

#public-ticket-form .public-ticket-message small {
    display: block;
}

.card:hover {
    box-shadow: 0 12px 24px rgba(99, 102, 241, 0.2);
    border-top-color: var(--pink-color);
}

.card-header {
    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
    border-bottom: 2px solid var(--border-color);
    padding: 1.25rem 1.5rem;
    font-weight: 600;
    color: var(--dark-color);
}

.card-body {
    padding: 1.5rem;
}

/* Asegurar que card-body con tabla use flexbox solo cuando contiene table-responsive */
.card-body:has(.table-responsive) {
    display: flex;
    flex-direction: column;
    min-height: 0;
}

/* Cards de estadísticas */
.row.g-3 .col-md-2 {
    display: flex;
}

.row.g-3 .col-md-2 > .card {
    width: 100%;
    display: flex;
    flex-direction: column;
}

.card-stats {
    height: 100%;
    display: flex;
    flex-direction: column;
    background: linear-gradient(135deg, #ffffff 0%, #f0f9ff 50%, #e0e7ff 100%);
    border-left: 5px solid var(--primary-color);
    position: relative;
    overflow: hidden;
}

.card-stats::before {
    content: '';
    position: absolute;
    top: 0;
    right: 0;
    width: 100px;
    height: 100px;
    background: linear-gradient(135deg, rgba(37, 99, 235, 0.1) 0%, rgba(37, 99, 235, 0.05) 100%);
    border-radius: 50%;
    transform: translate(30%, -30%);
}

.card-stats.success {
    border-left-color: var(--success-color);
}

.card-stats.warning {
    border-left-color: var(--warning-color);
}

.card-stats.danger {
    border-left-color: var(--danger-color);
}

.card-stats.info {
    border-left-color: var(--info-color);
}

.card-stats .card-body {
    flex: 1;
    display: flex;
    flex-direction: column;
    min-height: 100px;
}

.card-stats .card-title {
    font-size: 2rem;
    font-weight: 700;
    color: var(--dark-color);
    margin: 0;
    line-height: 1.2;
}

.card-stats .card-subtitle {
    font-size: 0.85rem;
    font-weight: 500;
    text-transform: uppercase;
    letter-spacing: 0.5px;
    color: var(--text-muted);
    margin-bottom: 0.5rem;
    line-height: 1.4;
    min-height: 2.5rem;
    display: flex;
    align-items: center;
}

/* Cards clickables - Estilo usado en Reportes y Dashboard */
.card-clickable {
    transition: transform 0.2s, box-shadow 0.2s;
    cursor: pointer;
}

.card-clickable:hover {
    box-shadow: 0 0.5rem 1rem rgba(0, 0, 0, 0.15) !important;
}

.card-clickable a {
    color: inherit;
    text-decoration: none;
}

/* Tarjetas con altura uniforme - Solo Dashboard y Reportes (métricas) */
/* Solo afecta a filas con mb-4 que contienen columnas md-2 o md-3 (tarjetas de métricas) */
.row.g-3.mb-4 > [class*="col-md-2"],
.row.g-3.mb-4 > [class*="col-md-3"] {
    display: flex;
}

.row.g-3.mb-4 > [class*="col-md-2"] > a,
.row.g-3.mb-4 > [class*="col-md-3"] > a,
.row.g-3.mb-4 > [class*="col-md-2"] > div,
.row.g-3.mb-4 > [class*="col-md-3"] > div {
    display: flex;
    flex: 1;
    width: 100%;
}

.row.g-3.mb-4 > [class*="col-md-2"] > a > .card,
.row.g-3.mb-4 > [class*="col-md-3"] > a > .card,
.row.g-3.mb-4 > [class*="col-md-2"] > div > .card,
.row.g-3.mb-4 > [class*="col-md-3"] > div > .card {
    display: flex;
    flex: 1;
    flex-direction: column;
    width: 100%;
}

.row.g-3.mb-4 > [class*="col-md-2"] > a > .card > .card-body,
.row.g-3.mb-4 > [class*="col-md-3"] > a > .card > .card-body,
.row.g-3.mb-4 > [class*="col-md-2"] > div > .card > .card-body,
.row.g-3.mb-4 > [class*="col-md-3"] > div > .card > .card-body {
    display: flex;
    flex-direction: column;
    flex: 1;
}

/* Asegurar que las páginas de Tareas y Tickets NO se vean afectadas */
/* Revertir cualquier efecto en columnas lg (usadas en ver/editar) */
.row.g-3:not(.mb-4) > [class*="col-lg-"],
.row.g-3:not(.mb-4) > [class*="col-md-"]:not([class*="col-md-2"]):not([class*="col-md-3"]) {
    display: block !important;
}

.row.g-3:not(.mb-4) > [class*="col-lg-"] > a,
.row.g-3:not(.mb-4) > [class*="col-lg-"] > div,
.row.g-3:not(.mb-4) > [class*="col-md-"]:not([class*="col-md-2"]):not([class*="col-md-3"]) > a,
.row.g-3:not(.mb-4) > [class*="col-md-"]:not([class*="col-md-2"]):not([class*="col-md-3"]) > div {
    display: block !important;
    flex: none !important;
    width: auto !important;
}

.row.g-3:not(.mb-4) > [class*="col-lg-"] > a > .card,
.row.g-3:not(.mb-4) > [class*="col-lg-"] > div > .card,
.row.g-3:not(.mb-4) > [class*="col-md-"]:not([class*="col-md-2"]):not([class*="col-md-3"]) > a > .card,
.row.g-3:not(.mb-4) > [class*="col-md-"]:not([class*="col-md-2"]):not([class*="col-md-3"]) > div > .card {
    display: block !important;
    flex: none !important;
    flex-direction: initial !important;
    width: auto !important;
}

.row.g-3:not(.mb-4) > [class*="col-lg-"] > a > .card > .card-body,
.row.g-3:not(.mb-4) > [class*="col-lg-"] > div > .card > .card-body,
.row.g-3:not(.mb-4) > [class*="col-md-"]:not([class*="col-md-2"]):not([class*="col-md-3"]) > a > .card > .card-body,
.row.g-3:not(.mb-4) > [class*="col-md-"]:not([class*="col-md-2"]):not([class*="col-md-3"]) > div > .card > .card-body {
    display: block !important;
    flex-direction: initial !important;
    flex: none !important;
}

/* ============================================
   Tablas Mejoradas
   ============================================ */

.table {
    margin-bottom: 0;
}

.table thead th {
    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
    color: var(--dark-color);
    font-weight: 600;
    text-transform: uppercase;
    font-size: 0.75rem;
    letter-spacing: 0.5px;
    padding: 1rem;
    border-bottom: 2px solid var(--border-color);
    vertical-align: middle;
}

.table tbody tr {
    transition: all 0.2s ease;
    border-bottom: 1px solid var(--border-color);
}

.table tbody tr:hover {
    background-color: #f8fafc;
    box-shadow: var(--shadow-sm);
}

.table tbody td {
    padding: 1rem;
    vertical-align: middle;
}

.table-hover tbody tr:hover {
    background-color: #f1f5f9;
}

/* Tablas grandes (usuarios): sin transiciones que bloquean el hilo principal al mover el cursor */
.table-usuarios tbody tr {
    transition: none;
}

.table-usuarios tbody tr:hover {
    background-color: #f1f5f9;
    box-shadow: none;
}

/* ============================================
   Botones Mejorados
   ============================================ */

.btn {
    border-radius: 8px;
    font-weight: 500;
    padding: 0.5rem 1.25rem;
    transition: all 0.3s ease;
    border: none;
    box-shadow: var(--shadow-sm);
}

.btn:hover {
    box-shadow: var(--shadow);
}

.btn-primary {
    background: var(--gradient-primary);
    color: #fff;
    border: none;
}

.btn-primary:hover {
    background: linear-gradient(135deg, var(--primary-dark) 0%, var(--purple-color) 50%, var(--pink-color) 100%);
    color: #fff;
    box-shadow: 0 8px 20px rgba(99, 102, 241, 0.4);
}

.btn-success {
    background: linear-gradient(135deg, var(--success-color) 0%, #059669 100%);
    color: #fff;
}

.btn-warning {
    background: linear-gradient(135deg, var(--warning-color) 0%, #d97706 100%);
    color: #1e293b;
}

.btn-danger {
    background: linear-gradient(135deg, var(--danger-color) 0%, #dc2626 100%);
    color: #fff;
}

.btn-outline-primary {
    border: 2px solid var(--primary-color);
    color: var(--primary-color);
    background: transparent;
}

.btn-outline-primary:hover {
    background: var(--primary-color);
    color: #fff;
    border-color: var(--primary-color);
}

.btn-sm {
    padding: 0.375rem 0.875rem;
    font-size: 0.875rem;
}

/* ============================================
   Badges Mejorados
   ============================================ */

.badge {
    padding: 0.4rem 0.75rem;
    border-radius: 6px;
    font-weight: 500;
    font-size: 0.75rem;
    letter-spacing: 0.3px;
}

.bg-primary {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%) !important;
}

.bg-success {
    background: linear-gradient(135deg, var(--success-color) 0%, #059669 100%) !important;
}

.bg-warning {
    background: linear-gradient(135deg, var(--warning-color) 0%, #d97706 100%) !important;
}

.bg-info {
    background: linear-gradient(135deg, var(--info-color) 0%, #0284c7 100%) !important;
}

.bg-danger {
    background: linear-gradient(135deg, var(--danger-color) 0%, #dc2626 100%) !important;
}

.bg-secondary {
    background: #64748b !important;
}

/* Badges: tonos suaves con texto legible */
.badge.bg-primary,
.badge.bg-success,
.badge.bg-danger,
.badge.bg-secondary {
    color: #fff !important;
}

.badge.bg-warning {
    background: #fde68a !important;
    color: #78350f !important;
}

.badge.bg-info {
    background: #bae6fd !important;
    color: #0c4a6e !important;
}

/* ============================================
   Formularios Mejorados
   ============================================ */

.form-control,
.form-select {
    border-radius: 8px;
    border: 2px solid var(--border-color);
    padding: 0.625rem 1rem;
    transition: all 0.3s ease;
    font-size: 0.95rem;
}

.form-control:focus,
.form-select:focus {
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
    outline: none;
}

.form-label {
    font-weight: 600;
    color: var(--dark-color);
    margin-bottom: 0.5rem;
    font-size: 0.9rem;
}

/* ============================================
   Alertas Mejoradas
   ============================================ */

.alert {
    border-radius: 10px;
    border: none;
    padding: 1rem 1.25rem;
    box-shadow: var(--shadow-sm);
    border-left: 4px solid;
}

.alert-success {
    background: linear-gradient(135deg, #d1fae5 0%, #a7f3d0 100%);
    border-left-color: var(--success-color);
    color: #065f46;
}

.alert-danger {
    background: linear-gradient(135deg, #fee2e2 0%, #fecaca 100%);
    border-left-color: var(--danger-color);
    color: #991b1b;
}

.alert-warning {
    background: linear-gradient(135deg, #fef3c7 0%, #fde68a 100%);
    border-left-color: var(--warning-color);
    color: #92400e;
}

.alert-info {
    background: linear-gradient(135deg, #cffafe 0%, #a5f3fc 100%);
    border-left-color: var(--info-color);
    color: #155e75;
}

/* ============================================
   Página de Login Mejorada
   ============================================ */

.login-page {
    background: linear-gradient(135deg, #4f46e5 0%, #6366f1 50%, #64748b 100%) !important;
    min-height: 100vh;
    display: flex;
    align-items: center;
    justify-content: center;
}

.login-page .card {
    border-radius: 16px;
    box-shadow: var(--shadow-xl);
    border: none;
    overflow: hidden;
}

.login-page .card-header {
    background: linear-gradient(135deg, #1e293b 0%, #334155 100%);
    color: #fff;
    padding: 2rem;
    text-align: center;
}

.login-page .card-header h4 {
    margin: 0;
    font-weight: 700;
    font-size: 1.5rem;
}

.login-page .card-header small {
    color: rgba(255, 255, 255, 0.8);
    font-size: 0.9rem;
}

/* ============================================
   Componentes Específicos
   ============================================ */

.ticket-anydesk-badge {
    font-size: 0.9rem;
    padding: 0.4rem 0.75rem;
    border-radius: 8px;
    background: linear-gradient(135deg, #e0e7ff 0%, #c7d2fe 100%);
    border: 2px solid var(--primary-color);
    color: var(--primary-dark);
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    font-weight: 500;
}

.star-rating {
    direction: rtl;
    display: inline-flex;
    gap: 0.25rem;
}

.star-rating input[type="radio"] {
    display: none;
}

.star-rating label {
    font-size: 1.8rem;
    color: #e2e8f0;
    cursor: pointer;
    padding: 0 0.2rem;
    transition: all 0.2s ease;
}

.star-rating label:hover {
    transform: scale(1.2);
}

.star-rating input[type="radio"]:checked ~ label,
.star-rating label:hover,
.star-rating label:hover ~ label {
    color: #fbbf24;
    text-shadow: 0 0 8px rgba(251, 191, 36, 0.5);
}

/* ============================================
   Utilidades
   ============================================ */

.shadow-sm {
    box-shadow: var(--shadow-sm) !important;
}

.shadow {
    box-shadow: var(--shadow) !important;
}

.shadow-lg {
    box-shadow: var(--shadow-lg) !important;
}

.border-bottom {
    border-bottom: 2px solid var(--border-color) !important;
}

.text-muted {
    color: var(--text-muted) !important;
}

/* Animaciones */
@keyframes fadeIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.fade-in {
    animation: fadeIn 0.3s ease-out;
}

/* Scrollbar personalizado */
.sidebar-sticky::-webkit-scrollbar {
    width: 6px;
}

.sidebar-sticky::-webkit-scrollbar-track {
    background: #f1f5f9;
}

.sidebar-sticky::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 3px;
}

.sidebar-sticky::-webkit-scrollbar-thumb:hover {
    background: #94a3b8;
}

/* ============================================
   Títulos y Encabezados Mejorados
   ============================================ */

h1, h2, h3, h4, h5, h6 {
    font-weight: 700;
    color: var(--dark-color);
    margin-bottom: 1rem;
}

h1.h3 {
    font-size: 1.75rem;
    font-weight: 700;
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    -webkit-background-clip: text;
    -webkit-text-fill-color: transparent;
    background-clip: text;
    margin-bottom: 0;
}

.border-bottom {
    padding-bottom: 1rem;
    margin-bottom: 1.5rem;
}

/* ============================================
   Mejoras en Listas y Tablas
   ============================================ */

.list-group-item {
    border-radius: 8px;
    margin-bottom: 0.5rem;
    border: 1px solid var(--border-color);
    transition: all 0.3s ease;
}

.list-group-item:hover {
    background-color: #f8fafc;
    box-shadow: var(--shadow-sm);
}

.list-group-item-action:hover {
    background-color: #f1f5f9;
    border-color: var(--primary-color);
}

/* ============================================
   Mejoras en Inputs y Selects
   ============================================ */

.input-group {
    position: relative;
}

.input-group .form-control:focus {
    z-index: 3;
}

/* ============================================
   Mejoras en Paginación
   ============================================ */

.pagination .page-link {
    border-radius: 8px;
    margin: 0 0.25rem;
    border: 1px solid var(--border-color);
    color: var(--primary-color);
    transition: all 0.3s ease;
}

.pagination .page-link:hover {
    background-color: var(--primary-color);
    color: #fff;
    box-shadow: var(--shadow-sm);
}

.pagination .page-item.active .page-link {
    background: linear-gradient(135deg, var(--primary-color) 0%, var(--primary-dark) 100%);
    border-color: var(--primary-color);
    color: #fff;
}

/* ============================================
   Mejoras en Modales
   ============================================ */

.modal-content {
    border-radius: 12px;
    border: none;
    box-shadow: var(--shadow-xl);
}

.modal-header {
    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
    border-bottom: 2px solid var(--border-color);
    border-radius: 12px 12px 0 0;
}

.modal-footer {
    border-top: 2px solid var(--border-color);
}

/* Diálogos personalizados (AppDialog) */
.app-dialog-body {
    display: flex;
    align-items: flex-start;
    gap: 1rem;
    padding: 1.25rem 1.5rem;
}

.app-dialog-icon-wrap {
    flex-shrink: 0;
    width: 2.75rem;
    height: 2.75rem;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
}

.app-dialog-icon {
    display: flex;
    align-items: center;
    justify-content: center;
    line-height: 1;
}

.app-dialog-icon svg {
    display: block;
}

.app-dialog-icon-primary,
.app-dialog-icon-info {
    background: rgba(99, 102, 241, 0.12);
    color: var(--primary-color);
}

.app-dialog-icon-warning {
    background: rgba(245, 158, 11, 0.15);
    color: var(--warning-color);
}

.app-dialog-icon-danger {
    background: rgba(239, 68, 68, 0.12);
    color: var(--danger-color);
}

.app-dialog-icon-success {
    background: rgba(16, 185, 129, 0.12);
    color: var(--success-color);
}

.app-dialog-message {
    flex: 1;
    font-size: 0.95rem;
    line-height: 1.55;
    color: #334155;
    padding-top: 0.35rem;
}

.app-dialog-footer-alert {
    justify-content: flex-end;
}

.app-dialog-toast-container {
    position: fixed;
    top: 1rem;
    right: 1rem;
    z-index: 1090;
    display: flex;
    flex-direction: column;
    gap: 0.5rem;
    max-width: min(420px, calc(100vw - 2rem));
    pointer-events: none;
}

.app-dialog-toast-container .toast {
    pointer-events: auto;
}

.app-dialog-toast {
    border: none;
    border-radius: 10px;
    box-shadow: var(--shadow-lg);
    overflow: hidden;
}

.app-dialog-toast-body {
    display: flex;
    align-items: center;
    gap: 0.65rem;
    padding: 0.85rem 1rem;
    font-size: 0.9rem;
}

.app-dialog-toast-icon {
    flex-shrink: 0;
    display: flex;
    align-items: center;
}

.app-dialog-toast-icon svg {
    width: 1.15rem;
    height: 1.15rem;
    display: block;
}

.app-dialog-toast-text {
    flex: 1;
}

.app-dialog-toast-success {
    background: linear-gradient(135deg, #ecfdf5 0%, #d1fae5 100%);
    color: #065f46;
}

.app-dialog-toast-success .app-dialog-toast-icon {
    color: var(--success-color);
}

.app-dialog-toast-warning {
    background: linear-gradient(135deg, #fffbeb 0%, #fef3c7 100%);
    color: #92400e;
}

.app-dialog-toast-warning .app-dialog-toast-icon {
    color: var(--warning-color);
}

.app-dialog-toast-danger {
    background: linear-gradient(135deg, #fef2f2 0%, #fee2e2 100%);
    color: #991b1b;
}

.app-dialog-toast-danger .app-dialog-toast-icon {
    color: var(--danger-color);
}

.app-dialog-toast-info,
.app-dialog-toast-primary {
    background: linear-gradient(135deg, #eef2ff 0%, #e0e7ff 100%);
    color: #3730a3;
}

.app-dialog-toast-info .app-dialog-toast-icon,
.app-dialog-toast-primary .app-dialog-toast-icon {
    color: var(--primary-color);
}

/* ============================================
   Mejoras en Dropdowns
   ============================================ */

.dropdown-menu {
    border-radius: 8px;
    box-shadow: var(--shadow-lg);
    border: 1px solid var(--border-color);
    padding: 0.5rem;
}

.dropdown-item {
    border-radius: 6px;
    padding: 0.5rem 1rem;
    transition: all 0.2s ease;
}

.dropdown-item:hover {
    background-color: #f1f5f9;
}

/* ============================================
   Mejoras en Tooltips
   ============================================ */

.tooltip {
    font-size: 0.875rem;
}

.tooltip-inner {
    background-color: var(--dark-color);
    border-radius: 6px;
    padding: 0.5rem 0.75rem;
}

/* ============================================
   Efectos de Hover Mejorados
   ============================================ */

a {
    transition: all 0.3s ease;
    text-decoration: none;
}

a:hover {
    text-decoration: none;
}

/* ============================================
   Mejoras en Espaciado
   ============================================ */

main {
    background: linear-gradient(135deg, #f8fafc 0%, #fef3c7 50%, #fdf2f8 100%);
    min-height: calc(100vh - 80px);
    transition: all 0.3s ease;
}

/* Botón hamburguesa - Siempre visible en móvil y escritorio, alineado a la derecha */
.floating-menu-toggle {
    border: 1px solid rgba(0, 0, 0, 0.1);
    border-radius: 4px;
    padding: 0.25rem 0.5rem;
    cursor: pointer;
    transition: background-color 0.2s ease;
    display: block !important; /* Forzar visibilidad siempre */
    visibility: visible !important;
    opacity: 1 !important;
    margin-left: auto; /* Alinear a la derecha */
}

.floating-menu-toggle:hover {
    background-color: rgba(0, 0, 0, 0.05);
}

.floating-menu-toggle .navbar-toggler-icon {
    display: block !important;
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 30 30'%3e%3cpath stroke='rgba%2833, 37, 41, 0.75%29' stroke-linecap='round' stroke-miterlimit='10' stroke-width='2' d='M4 7h22M4 15h22M4 23h22'/%3e%3c/svg%3e") !important;
    width: 1.5em;
    height: 1.5em;
}

/* Forzar visibilidad del botón hamburguesa en todas las resoluciones (sobrescribir Bootstrap) */
.navbar-expand-md .floating-menu-toggle {
    display: block !important;
    visibility: visible !important;
    opacity: 1 !important;
}

/* Ocultar completamente el sidebar antiguo en todas las resoluciones */
#sidebarMenu,
.sidebar,
nav#sidebarMenu,
nav.sidebar,
.col-md-3.col-lg-2.sidebar,
.col-md-3.sidebar,
.sidebar.collapse,
.sidebar.collapse.show,
#sidebarMenu.collapse,
#sidebarMenu.collapse.show {
    display: none !important;
    visibility: hidden !important;
    position: absolute !important;
    left: -9999px !important;
    width: 0 !important;
    height: 0 !important;
    overflow: hidden !important;
    opacity: 0 !important;
    pointer-events: none !important;
    max-width: 0 !important;
    max-height: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    border: none !important;
}

/* Prevenir que Bootstrap muestre el sidebar */
.collapse.show#sidebarMenu,
.collapse.show.sidebar,
[data-bs-toggle="collapse"][data-bs-target="#sidebarMenu"] {
    display: none !important;
}

/* Ocultar cualquier elemento relacionado con sidebar */
.row > .sidebar,
.row > #sidebarMenu {
    display: none !important;
}

.py-3 {
    padding-top: 1.5rem !important;
    padding-bottom: 1.5rem !important;
}

.px-md-4 {
    padding-left: 2rem !important;
    padding-right: 2rem !important;
}

/* ============================================
   Mejoras en Cards de Filtros
   ============================================ */

.card.mb-3 {
    margin-bottom: 1.5rem !important;
}

.card-header h5 {
    margin: 0;
    font-weight: 600;
    color: var(--dark-color);
}


.card-body {
    overflow-x: auto !important; /* permitir scroll horizontal si es necesario */
    overflow-y: visible !important;
}


/* ============================================
   Logo Styles
   ============================================ */

/* Tamaño correcto del logo */
.logo-navbar {
    max-height: 42px;
    height: auto;
    width: auto;
    display: block;
    transition: opacity 0.3s ease, transform 0.3s ease;
    filter: none;
}

.logo-navbar:hover {
    opacity: 0.9;
    transform: scale(1.05);
}

.logo-login {
    /* Logo con colores originales para header oscuro */
    filter: brightness(0) invert(1); /* Mantiene blanco en login que tiene fondo oscuro */
}

/* ============================================
   Select2 y Form Selects - Esquinas redondeadas y centrado vertical
   ============================================ */

/* Select2 - Esquinas redondeadas y centrado vertical */
.select2-container--bootstrap-5 .select2-selection {
    border-radius: 8px !important;
    border: 2px solid var(--border-color) !important;
    min-height: 38px !important;
    height: 38px !important;
    display: flex !important;
    align-items: center !important;
    padding: 0 !important;
}

.select2-container--bootstrap-5 .select2-selection--single {
    height: 38px !important;
}

.select2-container--bootstrap-5 .select2-selection--single .select2-selection__rendered {
    line-height: 38px !important;
    padding-left: 1rem !important;
    padding-right: 1rem !important;
    display: flex !important;
    align-items: center !important;
    height: 100% !important;
}

.select2-container--bootstrap-5 .select2-selection--single .select2-selection__arrow {
    height: 36px !important;
    top: 1px !important;
    right: 8px !important;
    display: flex !important;
    align-items: center !important;
}

.select2-container--bootstrap-5 .select2-selection__placeholder {
    display: flex !important;
    align-items: center !important;
    height: 100% !important;
}

.select2-container--bootstrap-5.select2-container--focus .select2-selection {
    border-color: var(--primary-color) !important;
    box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.1) !important;
}

/* Asegurar que los selects normales también tengan el mismo estilo y altura */
select.form-select {
    display: block !important;
    width: 100%;
    padding: 0 !important;
    padding-left: 1rem !important;
    padding-right: 2.5rem !important;
    font-size: 0.95rem;
    line-height: 38px !important;
    height: 38px !important;
    min-height: 38px !important;
    color: var(--dark-color);
    background-color: #fff;
    background-image: url("data:image/svg+xml,%3csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 16 16'%3e%3cpath fill='none' stroke='%23343a40' stroke-linecap='round' stroke-linejoin='round' stroke-width='2' d='M2 5l6 6 6-6'/%3e%3c/svg%3e");
    background-repeat: no-repeat;
    background-position: right 0.75rem center;
    background-size: 16px 12px;
    border: 2px solid var(--border-color) !important;
    border-radius: 8px !important;
    box-sizing: border-box !important;
    -webkit-appearance: none;
    -moz-appearance: none;
    appearance: none;
}

select.form-select:focus {
    border-color: var(--primary-color) !important;
    outline: 0;
    box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.1) !important;
}

/* ============================================
   Navbar y Menú Popup Flotante
   ============================================ */

.navbar {
    position: sticky;
    top: 0;
    z-index: 1030;
    background-color: #ffffff !important;
}

/* Asegurar que el navbar y sus elementos sean clickeables */
.navbar,
.navbar * {
    pointer-events: auto;
}

/* Asegurar que el header también tenga z-index alto */
header.navbar {
    z-index: 1040 !important;
}

.navbar .container-fluid {
    position: relative;
    display: flex !important;
    flex-direction: row !important;
    align-items: center !important;
    flex-wrap: nowrap !important; /* Evitar que se rompa en múltiples líneas */
    gap: 0.75rem;
}

/* Asegurar que el navbar mantenga todo en una fila */
.navbar .container-fluid > * {
    flex-shrink: 0;
}

.navbar .container-fluid form {
    flex: 1 1 auto;
    min-width: 0; /* Permitir que el formulario se contraiga */
    margin: 0 !important;
}

.navbar-brand {
    flex-shrink: 0;
}

.navbar-hamburger {
    flex-shrink: 0;
}

/* Botón hamburguesa */
.navbar-hamburger {
    border-radius: 999px;
    padding: 0.4rem 0.6rem;
    position: relative;
    z-index: 1050;
    pointer-events: auto !important;
}

/* Menú flotante general */
.nav-popup {
    position: absolute;
    top: 70px;
    right: 1.5rem;
    min-width: 260px;
    background: #ffffff;
    border-radius: 16px;
    box-shadow: 0 18px 40px rgba(15, 23, 42, 0.25);
    border: 1px solid rgba(148, 163, 184, 0.4);
    overflow: hidden;
    display: none;
    z-index: 2000;
}

/* Estado abierto */
.nav-popup.nav-popup-open {
    display: block;
}

/* Items del menú */
.nav-popup-item {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1rem;
    font-size: 0.95rem;
    color: #0f172a;
    text-decoration: none;
    background: #ffffff;
    transition: background 0.15s ease, transform 0.1s ease;
}

.nav-popup-item span[data-feather] {
    width: 20px;
    height: 20px;
    stroke-width: 2;
    color: #64748b;
}

.nav-popup-item:hover {
    background: #eef2ff;
}

.nav-popup-item.active {
    background: linear-gradient(135deg, #6366f1 0%, #8b5cf6 50%, #ec4899 100%);
    color: #ffffff;
}

.nav-popup-item.active span[data-feather] {
    color: #ffffff;
}

/* Separador antes de "Cerrar sesión" */
.nav-popup-divider {
    height: 1px;
    background: #e5e7eb;
    margin: 0.25rem 0;
}

.nav-popup-logout {
    color: #dc2626;
}

/* Chip de usuario en navbar */
.navbar-user-chip {
    display: inline-flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.35rem 0.65rem 0.35rem 0.35rem;
    border: 1px solid rgba(148, 163, 184, 0.45);
    border-radius: 999px;
    background: #ffffff;
    text-decoration: none;
    color: inherit;
    flex-shrink: 0;
    max-width: 220px;
    transition: background 0.15s ease, border-color 0.15s ease;
}

.navbar-user-chip:hover {
    background: #eef2ff;
    border-color: rgba(99, 102, 241, 0.35);
    color: inherit;
}

.navbar-user-avatar {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 2rem;
    height: 2rem;
    border-radius: 50%;
    background: linear-gradient(135deg, #6366f1 0%, #8b5cf6 100%);
    color: #ffffff;
    font-size: 0.7rem;
    font-weight: 700;
    letter-spacing: 0.02em;
    flex-shrink: 0;
}

.navbar-user-info {
    display: flex;
    flex-direction: column;
    min-width: 0;
    line-height: 1.2;
}

.navbar-user-name {
    font-size: 0.82rem;
    font-weight: 600;
    color: #0f172a;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

.navbar-user-role {
    font-size: 0.68rem;
    color: #6366f1;
    font-weight: 500;
    white-space: nowrap;
    overflow: hidden;
    text-overflow: ellipsis;
}

@media (max-width: 575.98px) {
    .navbar-user-info {
        display: none;
    }

    .navbar-user-chip {
        padding: 0.25rem;
        max-width: none;
    }
}

/* ============================================
   Responsive
   ============================================ */

@media (max-width: 768px) {
    .card-stats .card-title {
        font-size: 1.5rem;
    }
    
    h1.h3 {
        font-size: 1.5rem;
    }
    
    .floating-menu-dropdown {
        width: 260px;
        right: 0.5rem;
    }
    
    /* Asegurar que el botón hamburguesa se vea en móvil */
    .floating-menu-toggle {
        display: block !important;
        visibility: visible !important;
        opacity: 1 !important;
    }
}


/* ===========================================================
   Filtros de Reportes - Ahora usa sistema de grid de Bootstrap
   (Los estilos personalizados fueron removidos para usar el grid estándar)
   =========================================================== */

/* ============================================
   Navbar Mejorada - Layout Correcto
   ============================================ */

/* Tamaño del logo en navbar */
.logo-navbar {
    max-height: 42px;
    height: auto;
    width: auto;
    display: block;
}

/* Navbar: filas internas */
.navbar .navbar-inner-top {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    width: 100%;
}

/* Contenedor derecho: cerrar sesión + hamburguesa */
.navbar .navbar-right-actions {
    display: flex;
    align-items: center;
    gap: 0.5rem;
}

/* Estilos antiguos eliminados - ahora se maneja en la sección de Navbar y Menú Popup */

@media (max-width: 767.98px) {
    .logo-navbar {
        max-height: 36px;
    }
    
    .nav-popup {
        right: 0.5rem;
        min-width: 240px;
    }
    
    /* Asegurar que navbar mantenga todo en una fila en móvil */
    .navbar .container-fluid {
        flex-wrap: nowrap !important;
        gap: 0.5rem;
    }
    
    .navbar-brand {
        flex-shrink: 0;
        margin-right: 0.5rem;
    }
    
    .navbar .container-fluid form {
        flex: 1 1 auto;
        min-width: 0;
        margin: 0 0.5rem;
    }
    
    .navbar-hamburger {
        flex-shrink: 0;
        margin-left: 0 !important; /* Remover ms-auto en móvil */
    }
    
    /* Ajustar tamaño del input en móvil */
    .navbar .form-control-dark {
        font-size: 0.875rem;
        padding: 0.375rem 0.5rem;
    }
    
    .navbar .input-group-text {
        padding: 0.375rem 0.5rem;
    }
}

/* ============================================
   Forzar que el sidebar no se vea nunca
   ============================================ */

.sidebar,
#sidebarMenu {
    display: none !important;
    visibility: hidden !important;
    opacity: 0 !important;
    position: absolute !important;
    left: -9999px !important;
    width: 0 !important;
    height: 0 !important;
    overflow: hidden !important;
    pointer-events: none !important;
}

/* ============================================
   Estilos para contenido HTML enriquecido
   ============================================ */

.ticket-descripcion {
    line-height: 1.8;
    color: #1e293b;
}

.ticket-descripcion h1,
.ticket-descripcion h2,
.ticket-descripcion h3 {
    margin-top: 1.5rem;
    margin-bottom: 1rem;
    font-weight: 600;
    color: #1e293b;
}

.ticket-descripcion h1 {
    font-size: 1.75rem;
    border-bottom: 2px solid var(--border-color);
    padding-bottom: 0.5rem;
}

.ticket-descripcion h2 {
    font-size: 1.5rem;
}

.ticket-descripcion h3 {
    font-size: 1.25rem;
}

.ticket-descripcion p {
    margin-bottom: 1rem;
}

.ticket-descripcion ul,
.ticket-descripcion ol {
    margin-bottom: 1rem;
    padding-left: 2rem;
}

.ticket-descripcion li {
    margin-bottom: 0.5rem;
}

.ticket-descripcion a {
    color: var(--primary-color);
    text-decoration: underline;
}

.ticket-descripcion a:hover {
    color: var(--primary-dark);
}

.ticket-descripcion img {
    max-width: 100%;
    height: auto;
    border-radius: 8px;
    margin: 1rem 0;
    box-shadow: var(--shadow);
}

.ticket-descripcion strong {
    font-weight: 600;
    color: #1e293b;
}

.ticket-descripcion em {
    font-style: italic;
}

.ticket-descripcion u {
    text-decoration: underline;
}

.ticket-descripcion blockquote {
    border-left: 4px solid var(--primary-color);
    padding-left: 1rem;
    margin: 1rem 0;
    color: var(--text-muted);
    font-style: italic;
}

/* ============================================
   Vista ticket: conversación full-width + panel flotante
   ============================================ */

:root {
    --ticket-float-width: 22rem;
    --ticket-float-gap: 1rem;
    --ticket-float-top: 4.5rem;
    --ticket-header-sticky-height: 3.5rem;
}

.ticket-view {
    position: relative;
    display: grid;
    grid-template-columns: minmax(0, 1fr);
    gap: var(--ticket-float-gap);
    align-items: start;
}

.ticket-view-main {
    display: flex;
    flex-direction: column;
    gap: 1rem;
    min-width: 0;
    grid-column: 1;
    grid-row: 1;
}

/* Espacio bajo la conversación para que el botón Enviar no quede tapado al hacer scroll */
main.col-12:has(.ticket-view) {
    padding-bottom: 1.25rem !important;
}

body.fullscreen-mode main.col-12:has(.ticket-view) {
    padding-bottom: 1.25rem !important;
}

.ticket-view-main > .card > .card-body {
    padding-bottom: 1.25rem !important;
}

.ticket-view-main > .card > .card-header.ticket-thread-header {
    padding: 0.5rem 1.5rem;
}

@media (min-width: 768px) {
    .ticket-view-main > .card > .card-header.ticket-thread-header {
        padding: 0.7rem 1.5rem;
    }
}

.ticket-float-toggle {
    display: inline-flex;
    align-items: center;
    gap: 0.35rem;
    white-space: nowrap;
}

.ticket-float-panel {
    z-index: 1040;
}

.ticket-float-panel__card {
    display: flex;
    flex-direction: column;
    box-shadow: 0 0.5rem 1.5rem rgba(0, 0, 0, 0.12);
    overflow: hidden;
}

.ticket-float-panel__header {
    display: flex;
    align-items: stretch;
    gap: 0;
    flex-shrink: 0;
    border-bottom: 1px solid var(--border-color);
    background: #f1f5f9;
}

.ticket-float-panel__header .nav-tabs {
    border-bottom: none;
}

.ticket-float-panel__close {
    flex: 0 0 auto;
    align-self: center;
    padding: 0.45rem 0.65rem;
    margin-right: 0.15rem;
    line-height: 1;
    text-decoration: none;
}

.ticket-float-panel__body {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
    overflow: hidden;
    overscroll-behavior: contain;
    -webkit-overflow-scrolling: touch;
}

/* La pestaña activa y su cuerpo llenan toda la altura disponible del panel;
   el scroll ocurre dentro de cada pestaña (Info / Licencias / Respaldos / Acciones). */
.ticket-float-panel__body > .tab-content {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

.ticket-float-panel__body > .tab-content > .tab-pane {
    min-height: 0;
}

.ticket-float-panel__body > .tab-content > .tab-pane.active {
    display: flex;
    flex: 1 1 auto;
    flex-direction: column;
}

.ticket-float-panel__body > .tab-content > .tab-pane > .card-body {
    flex: 1 1 auto;
    min-height: 0;
    overflow-y: auto;
    overscroll-behavior: contain;
    -webkit-overflow-scrolling: touch;
}

/* Licencias y Respaldos: el cuerpo se comporta como columna flex para que su
   tabla / lista interna crezca y ocupe toda la altura disponible del panel.
   El scroll se delega a la tabla / lista (para conservar el encabezado fijo). */
.ticket-float-panel__body > .tab-content > .tab-pane > .ticket-licencias-pane,
.ticket-float-panel__body > .tab-content > .tab-pane > .ticket-respaldos-pane,
.ticket-float-panel__body > .tab-content > .tab-pane > .ticket-tareas-pane {
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.ticket-float-backdrop {
    display: none;
}

body.ticket-float-lock {
    overflow: hidden;
}

body.ticket-float-lock .ticket-float-backdrop {
    display: block;
    position: fixed;
    inset: 0;
    z-index: 1035;
    background: rgba(15, 23, 42, 0.35);
}

.ticket-view-meta {
    display: flex;
    flex-direction: column;
    gap: 0.6rem;
    font-size: 0.85rem;
    line-height: 1.45;
}

.ticket-view-meta .ticket-meta-item {
    padding-bottom: 0.6rem;
    border-bottom: 1px solid var(--border-color);
    min-width: 0;
}

.ticket-view-meta .ticket-meta-item:last-child {
    padding-bottom: 0;
    border-bottom: none;
}

.ticket-view-meta .ticket-meta-item strong {
    display: block;
    margin-bottom: 0.15rem;
    font-size: 0.8rem;
}

.ticket-view-meta .ticket-meta-item > div {
    overflow-wrap: anywhere;
    word-break: break-word;
}

.ticket-view-meta .ticket-meta-item__sub {
    color: var(--text-muted);
}

.ticket-view-meta .ticket-meta-item__break {
    overflow-wrap: anywhere;
    word-break: break-all;
}

/* Desktop: abierto por defecto; se cierra con .is-panel-closed */
@media (min-width: 992px) {
    .ticket-view:not(.is-panel-closed) {
        grid-template-columns: minmax(0, 1fr) var(--ticket-float-width);
    }

    .ticket-float-panel {
        position: sticky;
        top: calc(var(--ticket-float-top) + var(--ticket-header-sticky-height));
        grid-column: 2;
        grid-row: 1;
        width: 100%;
        max-height: calc(100vh - var(--ticket-float-top) - var(--ticket-header-sticky-height) - 1rem);
        z-index: 20;
    }

    .ticket-view.is-panel-closed .ticket-float-panel {
        display: none;
    }

    .ticket-float-panel__card {
        max-height: calc(100vh - var(--ticket-float-top) - var(--ticket-header-sticky-height) - 1rem);
    }

    .ticket-float-backdrop {
        display: none !important;
    }
}

/* Móvil / tablet: cerrado por defecto; drawer con .is-panel-open */
@media (max-width: 991.98px) {
    .ticket-float-panel {
        position: fixed;
        top: 0;
        right: 0;
        bottom: 0;
        width: min(22rem, 92vw);
        max-height: 100vh;
        opacity: 0;
        visibility: hidden;
        pointer-events: none;
        transform: translateX(100%);
        transition: opacity 0.2s ease, transform 0.2s ease, visibility 0.2s ease;
        z-index: 1040;
    }

    .ticket-view.is-panel-open .ticket-float-panel {
        opacity: 1;
        visibility: visible;
        pointer-events: auto;
        transform: translateX(0);
    }

    .ticket-float-panel__card {
        height: 100%;
        max-height: 100vh;
        border-radius: 0;
        border-right: none;
        border-top: none;
        border-bottom: none;
    }
}

/* ============================================
   Cabecera del ticket (detalle) — dos filas sticky
   ============================================ */
.ticket-detail-header {
    position: sticky;
    top: var(--ticket-float-top);
    z-index: 1030;
    padding: 0;
    background: linear-gradient(135deg, #f0f9ff 0%, #fef3c7 50%, #fdf2f8 100%);
    background-attachment: fixed;
}

.ticket-detail-header .border-bottom {
    padding-bottom: 0.125rem !important;
}

.ticket-detail-header h1 {
    margin-bottom: 0;
    line-height: 1.25;
}

.ticket-cuota-mes-badge {
    flex-shrink: 0;
    font-size: 0.75rem;
    font-weight: 600;
    vertical-align: middle;
    /* h1.h3 usa background-clip:text y deja el texto transparente; restaurar en el badge */
    -webkit-text-fill-color: #fff;
    color: #fff;
    background-clip: border-box;
    -webkit-background-clip: border-box;
}

.ticket-cuota-mes-badge.bg-warning {
    -webkit-text-fill-color: #1e293b;
    color: #1e293b;
}

.ticket-detail-header .text-muted.small {
    line-height: 1.2;
}

/* ============================================
   Hilo de conversación del ticket
   ============================================ */
.ticket-thread {
    display: flex;
    flex-direction: column;
    gap: 0.85rem;
}

.ticket-thread__empty {
    padding: 0.5rem 0;
}

.ticket-post {
    display: flex;
    gap: 0.75rem;
    padding: 0.85rem 1rem;
    border: 1px solid var(--border-color);
    border-radius: 0.5rem;
    border-left-width: 3px;
}

.ticket-post--cliente {
    border-left-color: var(--primary-color);
}

.ticket-post--agente {
    border-left-color: var(--bs-success, #198754);
    background-color: rgba(25, 135, 84, 0.04);
}

.ticket-post--interno {
    border-left-color: #ca9a0c;
    background-color: rgba(202, 154, 12, 0.08);
}

.ticket-post--interno .ticket-post__avatar {
    background-color: #b8860b;
}

.ticket-post--interno .ticket-post__role {
    background-color: rgba(184, 134, 11, 0.15);
    color: #7a5a00;
}

.ticket-reply-toolbar {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    margin-bottom: 0.5rem;
    flex-shrink: 0;
}

.ticket-reply-toolbar__predef {
    flex: 1 1 0;
    min-width: 0;
    width: auto;
}

.ticket-reply-type {
    display: flex;
    flex: 0 0 auto;
}

.ticket-reply-type__option {
    display: flex;
    flex-direction: row;
    align-items: center;
    margin: 0;
    padding: 0.35rem 0.65rem;
    border: 1px solid var(--border-color);
    cursor: pointer;
    background: #fff;
    white-space: nowrap;
}

.ticket-reply-type__option:first-of-type {
    border-radius: 0.375rem 0 0 0.375rem;
    border-right: 0;
}

.ticket-reply-type__option:last-of-type {
    border-radius: 0 0.375rem 0.375rem 0;
}

.ticket-reply-type__option:has(input:checked) {
    border-color: var(--primary-color);
    box-shadow: inset 0 0 0 1px var(--primary-color);
    z-index: 1;
}

.ticket-reply-type__option:has(input[value="interno"]:checked) {
    border-color: #ca9a0c;
    box-shadow: inset 0 0 0 1px #ca9a0c;
    background: rgba(202, 154, 12, 0.06);
}

.ticket-reply-type__option:has(input[value="respuesta"]:checked) {
    background: rgba(99, 102, 241, 0.06);
}

.ticket-reply-type__option input {
    position: absolute;
    opacity: 0;
    pointer-events: none;
}

.ticket-reply-type__option span {
    font-weight: 600;
    font-size: 0.8125rem;
    line-height: 1.2;
}

@media (max-width: 576px) {
    .ticket-reply-toolbar {
        flex-direction: column;
        align-items: stretch;
        gap: 0.35rem;
    }

    .ticket-reply-type {
        width: 100%;
    }

    .ticket-reply-type__option {
        flex: 1;
        justify-content: center;
    }

    .ticket-reply-toolbar__predef {
        flex: 0 0 auto;
        width: 100%;
    }
}

.ticket-thread__form .editor-enriquecido-container,
.ticket-thread__form .editor-enriquecido-container.ql-container.ql-snow,
.ticket-thread__form .ql-container.ql-snow {
    height: auto !important;
}

.ticket-thread__form .editor-enriquecido-container .ql-editor,
.ticket-thread__form .editor-enriquecido-container.ql-container.ql-snow .ql-editor {
    min-height: 7.5rem;
}

.ticket-post__avatar {
    flex: 0 0 auto;
    width: 34px;
    height: 34px;
    border-radius: 50%;
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 0.85rem;
    color: #fff;
    background-color: var(--primary-color);
}

.ticket-post--agente .ticket-post__avatar {
    background-color: var(--bs-success, #198754);
}

.ticket-post__body {
    flex: 1 1 auto;
    min-width: 0;
}

.ticket-post__head {
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    gap: 0.5rem;
    margin-bottom: 0.4rem;
}

.ticket-post__author {
    font-weight: 600;
}

.ticket-post__role {
    font-size: 0.72rem;
    text-transform: uppercase;
    letter-spacing: 0.03em;
    color: var(--text-muted);
}

.ticket-post__origen {
    display: inline-block;
    font-size: 0.7rem;
    font-weight: 600;
    line-height: 1;
    padding: 0.25rem 0.5rem;
    border-radius: 0.35rem;
    border: 1px solid var(--border-color);
    background-color: #f1f5f9;
    color: var(--text-muted);
}

.ticket-post__origen-ticket {
    font-size: 0.68rem;
    font-weight: 600;
    vertical-align: middle;
}

/* Contener HTML de correos dentro del hilo: imágenes y tablas no deben
   romper el layout (algunos correos traen width/height fijos o imágenes
   angostas y altísimas que se ven como una barra vertical). */
.ticket-post .ticket-descripcion img,
.ticket-post .comentario-mensaje img {
    width: auto !important;
    height: auto !important;
    max-width: 100% !important;
    max-height: 520px;
    object-fit: contain;
}

.ticket-post .ticket-descripcion table,
.ticket-post .comentario-mensaje table {
    display: block;
    max-width: 100%;
    overflow-x: auto;
}

.ticket-post .ticket-descripcion,
.ticket-post .comentario-mensaje {
    min-width: 0;
    max-width: 100%;
    overflow-wrap: anywhere;
    overflow-x: auto;
}

.ticket-post__date {
    margin-left: auto;
    font-size: 0.78rem;
    white-space: nowrap;
}

@media (max-width: 600px) {
    .ticket-post__date {
        margin-left: 0;
    }
}

/* Mantener layout horizontal de otras vistas (p. ej. tareas) desde 600px */
@media (min-width: 600px) {
    .row.g-3.mb-3 > .col-md-8 {
        flex: 0 0 66.66666667%;
        max-width: 66.66666667%;
        width: 66.66666667%;
    }

    .row.g-3.mb-3 > .col-md-4 {
        flex: 0 0 33.33333333%;
        max-width: 33.33333333%;
        width: 33.33333333%;
    }
}

/* Estilos para Quill Editor */
.ql-container {
    font-size: 1rem;
    font-family: inherit;
}

.ql-editor {
    min-height: 200px;
}

.ql-editor.ql-blank::before {
    color: var(--text-muted);
    font-style: normal;
}

.ql-toolbar {
    border-top-left-radius: 0.375rem;
    border-top-right-radius: 0.375rem;
    border-bottom: 1px solid var(--border-color);
}

.ql-container {
    border-bottom-left-radius: 0.375rem;
    border-bottom-right-radius: 0.375rem;
}

.ql-snow .ql-stroke {
    stroke: var(--text-muted);
}

.ql-snow .ql-fill {
    fill: var(--text-muted);
}

.ql-snow .ql-picker-label {
    color: var(--text-muted);
}

.ql-snow .ql-picker-options {
    background-color: white;
    border: 1px solid var(--border-color);
    box-shadow: var(--shadow-lg);
}

.ql-snow .ql-picker-item:hover {
    background-color: var(--light-color);
}

.ql-snow .ql-tooltip {
    background-color: white;
    border: 1px solid var(--border-color);
    box-shadow: var(--shadow-lg);
}

.ql-snow .ql-tooltip input[type=text] {
    border: 1px solid var(--border-color);
}

/* Estilos para comentarios con HTML */
.comentario-mensaje {
    line-height: 1.8;
    color: #1e293b;
}

.comentario-mensaje h1,
.comentario-mensaje h2,
.comentario-mensaje h3 {
    margin-top: 1rem;
    margin-bottom: 0.5rem;
    font-weight: 600;
    color: #1e293b;
}

.comentario-mensaje p {
    margin-bottom: 0.75rem;
}

.comentario-mensaje ul,
.comentario-mensaje ol {
    margin-bottom: 0.75rem;
    padding-left: 1.5rem;
}

.comentario-mensaje li {
    margin-bottom: 0.25rem;
}

.comentario-mensaje a {
    color: var(--primary-color);
    text-decoration: underline;
}

.comentario-mensaje a:hover {
    color: var(--primary-dark);
}

.comentario-mensaje img {
    max-width: 100%;
    height: auto;
    border-radius: 6px;
    margin: 0.75rem 0;
    box-shadow: var(--shadow-sm);
}

/* ============================================
   Tabla de Tickets - Header Sticky y Scroll Horizontal Accesible
   ============================================ */

/* Contenedor de tabla con altura máxima para scroll vertical y horizontal accesible */
/* El cálculo considera: navbar (~80px) + header de página (~100px) + filtros (~150px) + footer de card (~40px) + márgenes (~10px) */
/* Ajustado para minimizar el margen inferior con el borde de la ventana */
.card-body > .table-responsive {
    max-height: calc(100vh - 360px); /* Altura máxima basada en viewport, minimizando margen inferior */
    overflow-y: auto; /* Scroll vertical */
    overflow-x: auto; /* Scroll horizontal */
    position: relative;
    flex: 1;
    min-height: 0; /* Permitir que se contraiga dentro del flex container */
}

/* Header de tabla sticky - se mantiene visible al hacer scroll vertical */
.card-body > .table-responsive > .table > thead {
    position: sticky;
    top: 0;
    z-index: 10;
    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
}

/* Asegurar que las celdas del header tengan el mismo fondo */
.card-body > .table-responsive > .table > thead > tr > th {
    background: linear-gradient(135deg, #f8fafc 0%, #f1f5f9 100%);
    position: relative;
}

/* Sombra sutil en el header cuando está sticky para indicar que está fijo */
.card-body > .table-responsive > .table > thead::after {
    content: '';
    position: absolute;
    bottom: 0;
    left: 0;
    right: 0;
    height: 2px;
    background: var(--border-color);
    box-shadow: 0 2px 4px rgba(0, 0, 0, 0.1);
}

/* Mejorar el scrollbar para que sea más visible y accesible */
.card-body > .table-responsive::-webkit-scrollbar {
    width: 8px;
    height: 8px;
}

.card-body > .table-responsive::-webkit-scrollbar-track {
    background: #f1f5f9;
    border-radius: 4px;
}

.card-body > .table-responsive::-webkit-scrollbar-thumb {
    background: #cbd5e1;
    border-radius: 4px;
}

.card-body > .table-responsive::-webkit-scrollbar-thumb:hover {
    background: #94a3b8;
}

/* Scrollbar horizontal más visible */
.card-body > .table-responsive::-webkit-scrollbar:horizontal {
    height: 10px;
}

.card-body > .table-responsive::-webkit-scrollbar-thumb:horizontal {
    background: #94a3b8;
}

.card-body > .table-responsive::-webkit-scrollbar-thumb:horizontal:hover {
    background: #64748b;
}

/* Ajuste para pantallas más pequeñas */
@media (max-width: 768px) {
    .card-body > .table-responsive {
        max-height: calc(100vh - 350px); /* Ajustado para mantener margen mínimo en móvil */
    }
}

/* ============================================
   ESTILOS COMPACTOS PARA TABLAS
   Opción 8 y 9: Columnas compactas y vista compacta
   ============================================ */

/* Reducir padding en headers y celdas de tablas en card-body */
.card-body > .table-responsive > .table > thead > tr > th {
    padding: 0.5rem 0.75rem; /* Reducido de 1rem a 0.5rem vertical y 0.75rem horizontal */
    font-size: 0.7rem; /* Reducido de 0.75rem a 0.7rem */
}

.card-body > .table-responsive > .table > tbody > tr > td {
    padding: 0.5rem 0.75rem; /* Reducido de 1rem a 0.5rem vertical y 0.75rem horizontal */
    font-size: 0.875rem; /* Ligeramente más pequeño para mejor aprovechamiento del espacio */
}

/* Reducir espaciado entre filas (vista compacta) */
.card-body > .table-responsive > .table > tbody > tr {
    border-bottom: 1px solid var(--border-color);
}

/* Ajustar tamaño de badges en tabla compacta */
.card-body > .table-responsive > .table > tbody > tr > td .badge {
    font-size: 0.7rem;
    padding: 0.25rem 0.5rem;
}

/* Ajustar tamaño de botones pequeños en tabla compacta */
.card-body > .table-responsive > .table > tbody > tr > td .btn-sm {
    padding: 0.25rem 0.5rem;
    font-size: 0.75rem;
}

/* Ajustar elementos small en tabla compacta */
.card-body > .table-responsive > .table > tbody > tr > td small {
    font-size: 0.75rem;
}

/* Reducir gap en enlaces de ordenamiento */
.card-body > .table-responsive > .table > thead > tr > th a {
    gap: 0.25rem;
}

/* Ajustar iconos de ordenamiento para que sean más pequeños */
.card-body > .table-responsive > .table > thead > tr > th a [data-feather] {
    width: 12px !important;
    height: 12px !important;
}

/* ============================================
   ESTILOS PARA COLUMNAS OCULTAS
   ============================================ */

/* Ocultar columnas cuando tienen display: none */
.card-body > .table-responsive > .table > thead > tr > th[style*="display: none"],
.card-body > .table-responsive > .table > tbody > tr > td[style*="display: none"] {
    display: none !important;
    width: 0 !important;
    padding: 0 !important;
    margin: 0 !important;
    border: none !important;
}

/* Asegurar que el dropdown de columnas tenga un ancho adecuado */
#columnasMenu {
    min-width: 200px;
}

/* Estilos para los checkboxes del menú de columnas */
#columnasMenu .dropdown-item-text {
    cursor: pointer;
    padding: 0.5rem 1rem;
    margin: 0;
    display: flex;
    align-items: center;
}

#columnasMenu .dropdown-item-text:hover {
    background-color: #f8f9fa;
}

#columnasMenu .form-check-input {
    margin-top: 0;
    cursor: pointer;
}

#rolesMenu {
    max-height: 280px;
    overflow-y: auto;
}

#rolesMenu .dropdown-item-text {
    cursor: pointer;
    padding: 0.5rem 1rem;
    margin: 0;
    display: flex;
    align-items: center;
}

#rolesMenu .dropdown-item-text:hover {
    background-color: #f8f9fa;
}

#rolesMenu .form-check-input {
    margin-top: 0;
    cursor: pointer;
}

#rolesDropdownBtn {
    min-height: 38px;
    font-weight: 400;
    color: #1e293b;
    background-color: #fff;
    border-color: #ced4da;
}

#rolesDropdownBtn:hover,
#rolesDropdownBtn:focus,
#rolesDropdownBtn.show {
    color: #1e293b;
    background-color: #fff;
    border-color: #86b7fe;
}

/* ============================================
   REDUCCIÓN DE PADDING DEL CONTENEDOR PRINCIPAL
   ============================================ */

/* Padding del contenedor principal optimizado para balance entre espacio y legibilidad */
main.col-12 {
    padding-left: 0.75rem !important;
    padding-right: 0.75rem !important;
    padding-top: 0.75rem !important;
    padding-bottom: 0 !important; /* Eliminado para minimizar espacio inferior */
}

/* En pantallas medianas y grandes, padding un poco mayor */
@media (min-width: 768px) {
    main.col-12 {
        padding-left: 1rem !important;
        padding-right: 1rem !important;
    }
}

/* En pantallas grandes, padding cómodo pero aún optimizado */
@media (min-width: 992px) {
    main.col-12 {
        padding-left: 1.25rem !important;
        padding-right: 1.25rem !important;
    }
}

/* ============================================
   MODO PANTALLA COMPLETA PARA TICKETS
   ============================================ */

/* Estilos para modo pantalla completa */
body.fullscreen-mode {
    overflow: hidden;
}

body.fullscreen-mode main.col-12 {
    display: flex;
    flex-direction: column;
    height: 100vh;
    min-height: 0;
    overflow: hidden;
    padding-top: 0.5rem !important;
    padding-bottom: 0 !important; /* Eliminado para minimizar espacio inferior */
    padding-left: 1rem !important;
    padding-right: 1rem !important;
}

/* Asegurar que la tabla ocupe el espacio disponible pero deje lugar para el footer */
/* Cálculo: 100vh - encabezado (~70px) - filtros (~150px) - card-footer (~40px) - márgenes (~10px) */
body.fullscreen-mode .card-body > .table-responsive {
    max-height: calc(100vh - 240px) !important;
}

/* Ocultar navbar en modo pantalla completa; el encabezado de tickets se mantiene igual que en modo normal */
body.fullscreen-mode header.navbar {
    display: none !important;
}

body.fullscreen-mode #ticketsHeader {
    flex-shrink: 0;
}

/* Detalle de ticket en pantalla completa */
body.fullscreen-mode .ticket-detail-header {
    top: 0;
    flex-shrink: 0;
}

body.fullscreen-mode .ticket-view {
    flex: 1 1 auto;
    min-height: 0;
    align-items: stretch;
}

body.fullscreen-mode .ticket-view-main {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

body.fullscreen-mode .ticket-view-main > .card {
    display: flex;
    flex-direction: column;
    flex: 1 1 auto;
    min-height: 0;
    max-height: none;
}

body.fullscreen-mode .ticket-view-main > .card > .card-header.ticket-thread-header {
    flex-shrink: 0;
}

body.fullscreen-mode .ticket-view-main > .card > .card-body {
    flex: 1 1 auto;
    min-height: 0;
    overflow-x: auto !important;
    overflow-y: auto !important;
}

@media (min-width: 992px) {
    body.fullscreen-mode .ticket-float-panel {
        top: calc(var(--ticket-header-sticky-height) + 0.5rem);
        max-height: calc(100vh - var(--ticket-header-sticky-height) - 1.5rem);
    }

    body.fullscreen-mode .ticket-float-panel__card {
        max-height: calc(100vh - var(--ticket-header-sticky-height) - 1.5rem);
    }
}

/* Ajustar el contenedor principal en modo pantalla completa - mantener padding lateral */
body.fullscreen-mode .container-fluid {
    margin: 0;
    padding-left: 0.5rem !important;
    padding-right: 0.5rem !important;
}

/* Asegurar que el card-footer sea visible en modo pantalla completa */
body.fullscreen-mode .card > .card-footer {
    display: block !important;
    visibility: visible !important;
    padding-top: 0.25rem !important;
    padding-bottom: 0.25rem !important;
}

/* Reducir padding inferior del card-body y card-footer para minimizar espacio */
.card > .card-body {
    padding-bottom: 0.25rem !important;
}

.card > .card-footer {
    padding-top: 0.25rem !important;
    padding-bottom: 0.25rem !important;
    margin-bottom: 0 !important;
}

/* ============================================
   LISTADO DE TICKETS — COLAS Y DENSIDAD
   ============================================ */

/* Panel colapsable de criterios — permitir que dropdowns sobresalgan del card */
.filtros-panel.card {
    overflow: visible;
}

.filtros-panel .collapse,
.filtros-panel > .card-body {
    overflow: visible;
}

.tickets-filtros-panel > .card-header h6 {
    font-size: 0.95rem;
    font-weight: 600;
    line-height: 1.3;
}

.tickets-filtros-panel > .card-header .collapse-icon svg {
    width: 16px;
    height: 16px;
}

.tickets-queue-toolbar {
    width: 100%;
}

.tickets-queue-search {
    flex: 1 1 200px;
    min-width: 180px;
    max-width: 100%;
}

@media (min-width: 992px) {
    .tickets-queue-search {
        flex: 1 1 280px;
        max-width: 380px;
        margin-left: auto;
    }
}

.tickets-queue-tabs .dropdown-item.active {
    font-weight: 600;
}

body.tickets-filtros-collapsed.fullscreen-mode .card-body > .table-responsive {
    max-height: calc(100vh - 170px) !important;
}

.tickets-table-dense {
    font-size: 0.82rem;
}

.tickets-table-dense > :not(caption) > * > * {
    padding-top: 0.35rem;
    padding-bottom: 0.35rem;
    vertical-align: middle;
}

/* Columnas fecha (Actual. / Apertura): fecha y hora en dos líneas */
.tickets-table-dense .col-actualizacion,
.tickets-table-dense .col-apertura {
    width: 1%;
    max-width: 78px;
    min-width: 72px;
    padding-left: 0.25rem;
    padding-right: 0.25rem;
    line-height: 1.15;
    white-space: nowrap;
}

.tickets-table-dense th.col-actualizacion a,
.tickets-table-dense th.col-apertura a {
    gap: 0.1rem;
    flex-wrap: wrap;
}

.ticket-row--prioridad-critica {
    background-color: #fde8e8 !important;
}

.ticket-row--prioridad-alta {
    background-color: #e8f0fd !important;
}

.ticket-row--prioridad-media {
    background-color: #fffbeb !important;
}

.ticket-row--prioridad-baja {
    background-color: #ecfdf5 !important;
}

.ticket-row:hover {
    filter: brightness(0.98);
}

/* Info cliente: licencias / respaldos en panel flotante */
/* Tabs principales (segmented) + sub-nav pills dentro de Info */
.ticket-info-tabs {
    display: flex;
    flex-wrap: nowrap;
    gap: 0.25rem;
    padding: 0.55rem 0.65rem;
    margin: 0;
    border-bottom: none;
    background: #f1f5f9;
    overflow-x: auto;
    scrollbar-width: thin;
}

.ticket-info-tabs .nav-item {
    flex: 1 1 0;
    min-width: 0;
}

.ticket-info-tabs .nav-link {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: 0.3rem;
    width: 100%;
    font-size: 0.72rem;
    font-weight: 600;
    color: var(--text-muted, #64748b);
    padding: 0.42rem 0.35rem;
    border: none;
    border-radius: 0.4rem;
    margin-bottom: 0;
    white-space: nowrap;
    text-align: center;
    line-height: 1.2;
    transition: background-color 0.15s ease, color 0.15s ease, box-shadow 0.15s ease;
}

.ticket-info-tabs .nav-link:hover {
    color: var(--dark-color, #1e293b);
    background: rgba(255, 255, 255, 0.55);
}

.ticket-info-tabs .nav-link.active {
    color: var(--dark-color, #1e293b);
    background: #fff;
    box-shadow: 0 1px 3px rgba(15, 23, 42, 0.08), 0 1px 2px rgba(15, 23, 42, 0.04);
}

.ticket-tab-icon {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    width: 13px;
    height: 13px;
    flex-shrink: 0;
}

.ticket-tab-icon svg {
    width: 13px;
    height: 13px;
}

.ticket-tab-count,
.ticket-licencias-count {
    display: inline-block;
    margin-left: 0.1rem;
    padding: 0.05rem 0.35rem;
    border-radius: 999px;
    background: #e2e8f0;
    color: var(--dark-color, #1e293b);
    font-size: 0.62rem;
    font-weight: 700;
    vertical-align: middle;
    line-height: 1.3;
}

.ticket-info-tabs .nav-link.active .ticket-tab-count,
.ticket-info-tabs .nav-link.active .ticket-licencias-count {
    background: rgba(99, 102, 241, 0.12);
    color: var(--primary-dark, #4f46e5);
}

/* Sub-nav pills dentro de Info */
.ticket-info-subtabs-bar {
    flex-shrink: 0;
    padding: 0.65rem 0.75rem 0;
    border-bottom: 1px solid var(--border-color);
}

.ticket-info-subtabs {
    display: flex;
    flex-wrap: wrap;
    gap: 0.35rem;
    margin: 0;
    padding: 0;
    border: none;
    overflow: visible;
}

.ticket-info-subtabs .nav-item {
    flex: 0 1 auto;
    min-width: 0;
}

.ticket-info-subtabs .nav-link {
    display: inline-flex;
    align-items: center;
    gap: 0.25rem;
    width: auto;
    font-size: 0.7rem;
    font-weight: 600;
    color: var(--text-muted, #64748b);
    padding: 0.28rem 0.65rem;
    border: 1px solid var(--border-color);
    border-radius: 999px;
    margin-bottom: 0;
    white-space: nowrap;
    background: #fff;
    line-height: 1.3;
    transition: background-color 0.15s ease, color 0.15s ease, border-color 0.15s ease;
}

.ticket-info-subtabs .nav-link:hover {
    color: var(--dark-color, #1e293b);
    border-color: #cbd5e1;
    background: #f8fafc;
}

.ticket-info-subtabs .nav-link.active {
    color: #fff;
    background: var(--primary-color, #6366f1);
    border-color: var(--primary-color, #6366f1);
}

.ticket-subtab-count {
    display: inline-block;
    min-width: 1.1rem;
    padding: 0 0.25rem;
    border-radius: 999px;
    background: rgba(15, 23, 42, 0.08);
    color: inherit;
    font-size: 0.6rem;
    font-weight: 700;
    text-align: center;
    line-height: 1.35;
}

.ticket-info-subtabs .nav-link.active .ticket-subtab-count {
    background: rgba(255, 255, 255, 0.22);
    color: #fff;
}

#tab-info > .ticket-info-subtabs-content {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

#tab-info > .ticket-info-subtabs-content > .tab-pane {
    min-height: 0;
}

#tab-info > .ticket-info-subtabs-content > .tab-pane.active {
    display: flex;
    flex: 1 1 auto;
    flex-direction: column;
}

#tab-info > .ticket-info-subtabs-content > .tab-pane > .card-body {
    flex: 1 1 auto;
    min-height: 0;
    overflow-y: auto;
    overscroll-behavior: contain;
    -webkit-overflow-scrolling: touch;
}

#tab-info > .ticket-info-subtabs-content > .tab-pane > .ticket-licencias-pane,
#tab-info > .ticket-info-subtabs-content > .tab-pane > .ticket-respaldos-pane {
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

.ticket-licencias-pane,
.ticket-respaldos-pane,
.ticket-tareas-pane,
.ticket-acciones-pane {
    font-size: 0.85rem;
    line-height: 1.35;
}

.ticket-licencias-tabla-wrap {
    flex: 1 1 auto;
    min-height: 0;
    overflow: auto;
}

.ticket-licencias-tabla {
    font-size: 0.75rem;
}

.ticket-licencias-tabla thead th {
    position: sticky;
    top: 0;
    background: #fff;
    color: var(--text-muted, #64748b);
    font-weight: 600;
    font-size: 0.7rem;
    white-space: nowrap;
    border-bottom: 1px solid var(--border-color) !important;
    padding: 0.35rem 0.4rem;
}

.ticket-licencias-tabla tbody td {
    padding: 0.35rem 0.4rem;
    vertical-align: top;
    color: var(--dark-color, #1e293b);
    border-bottom: 1px solid var(--border-color);
    white-space: nowrap;
}

.ticket-licencias-tabla tbody tr:last-child td {
    border-bottom: none;
}

.ticket-respaldos-lista {
    display: flex;
    flex-direction: column;
    gap: 0.65rem;
    flex: 1 1 auto;
    min-height: 0;
    overflow: auto;
}

.ticket-respaldo-item {
    padding-bottom: 0.65rem;
    border-bottom: 1px solid var(--border-color);
}

.ticket-respaldo-item:last-child {
    padding-bottom: 0;
    border-bottom: none;
}

.ticket-respaldo-item__titulo {
    display: flex;
    align-items: flex-start;
    justify-content: space-between;
    gap: 0.4rem;
    margin-bottom: 0.15rem;
}

.ticket-respaldo-item__titulo strong {
    font-size: 0.8rem;
    min-width: 0;
    word-break: break-word;
}

.ticket-respaldo-item__titulo .badge {
    flex-shrink: 0;
    font-size: 0.65rem;
}

.ticket-respaldo-item__meta {
    font-size: 0.72rem;
    margin-bottom: 0.35rem;
}

.ticket-respaldo-item__ejes {
    font-size: 0.75rem;
    color: var(--dark-color, #1e293b);
}

.ticket-respaldo-item__ejes li {
    margin-bottom: 0.2rem;
}

.ticket-respaldo-eje-label {
    display: inline-block;
    min-width: 4.6rem;
    color: var(--text-muted, #64748b);
    font-weight: 600;
    font-size: 0.7rem;
}

.ticket-respaldo-ruta {
    margin-left: 4.6rem;
    font-size: 0.7rem;
    word-break: break-all;
}

@media (max-width: 991.98px) {
    .ticket-info-tabs {
        padding: 0.45rem 0.5rem;
    }

    .ticket-info-tabs .nav-link {
        font-size: 0.68rem;
        padding: 0.38rem 0.25rem;
        gap: 0.2rem;
    }

    .ticket-tab-icon {
        width: 12px;
        height: 12px;
    }

    .ticket-info-subtabs-bar {
        padding: 0.55rem 0.6rem 0;
    }

    .ticket-info-subtabs .nav-link {
        font-size: 0.65rem;
        padding: 0.24rem 0.55rem;
    }
}

.ticket-view-meta .ticket-meta-item--full {
    grid-column: 1 / -1;
}

/* Editor de texto enriquecido "lite" (Quill) reutilizable */
.editor-enriquecido-container {
    border: 1px solid #ced4da;
    border-radius: 0.375rem;
    background: #fff;
}

/* Quill inserta la barra como hermano anterior y añade ql-container al mismo nodo. */
.ql-toolbar.ql-snow + .editor-enriquecido-container.ql-container.ql-snow {
    border-top: 0;
    border-top-left-radius: 0;
    border-top-right-radius: 0;
}

.editor-enriquecido-container .ql-toolbar,
.ql-toolbar.ql-snow:has(+ .editor-enriquecido-container.ql-container) {
    border: 0;
    border-bottom: 1px solid #e9ecef;
    border-top-left-radius: 0.375rem;
    border-top-right-radius: 0.375rem;
}

.editor-enriquecido-container .ql-container,
.editor-enriquecido-container.ql-container.ql-snow {
    border: 0;
    border-bottom-left-radius: 0.375rem;
    border-bottom-right-radius: 0.375rem;
    font-size: 1rem;
    /* Quill fija height:100% en .ql-container/.ql-editor; sin altura explícita
       en el contenedor padre, el borde inferior se dibuja encima del contenido
       que va debajo (variables, botones, etc.). */
    height: auto;
}

.editor-enriquecido-container .ql-editor,
.editor-enriquecido-container.ql-container.ql-snow .ql-editor {
    min-height: 6rem;
    height: auto;
}

.editor-enriquecido-container .ql-editor.ql-blank::before {
    font-style: normal;
    color: #6c757d;
}

/* Formulario crear/editar respuestas predefinidas: usar toda la altura disponible */
body.respuestas-form-page {
    display: flex;
    flex-direction: column;
    min-height: 100vh;
    overflow: hidden;
}

body.respuestas-form-page > .navbar {
    flex-shrink: 0;
}

body.respuestas-form-page > .container-fluid {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

body.respuestas-form-page > .container-fluid > .row {
    flex: 1 1 auto;
    min-height: 0;
}

body.respuestas-form-page main {
    display: flex;
    flex-direction: column;
    min-height: 0;
    flex: 1 1 auto;
    padding-bottom: 0.75rem !important;
}

body.respuestas-form-page main > .border-bottom {
    flex-shrink: 0;
    margin-bottom: 1rem !important;
}

body.respuestas-form-page main > .alert {
    flex-shrink: 0;
}

body.respuestas-form-page .respuesta-form-card {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

body.respuestas-form-page .respuesta-form-card > .card-body {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
    overflow: hidden;
}

body.respuestas-form-page .respuesta-form {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
    gap: 0.75rem;
}

body.respuestas-form-page .respuesta-form-meta {
    flex-shrink: 0;
    margin-bottom: 0;
}

body.respuestas-form-page .respuesta-form-editor-col {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

body.respuestas-form-page .respuesta-form-editor-col > .form-label {
    flex-shrink: 0;
}

body.respuestas-form-page .respuesta-form-editor-col > .ql-toolbar.ql-snow {
    flex-shrink: 0;
}

body.respuestas-form-page .respuesta-form-editor-col > .editor-enriquecido-container.ql-container.ql-snow {
    flex: 1 1 auto;
    min-height: 0;
    display: flex;
    flex-direction: column;
}

body.respuestas-form-page .respuesta-form-editor-col > .editor-enriquecido-container.ql-container.ql-snow .ql-editor {
    flex: 1 1 auto;
    min-height: 6rem;
    overflow-y: auto;
}

body.respuestas-form-page .respuesta-form-variables {
    flex-shrink: 0;
    margin-top: 0.35rem;
}

body.respuestas-form-page .respuesta-form-footer {
    flex-shrink: 0;
    display: flex;
    flex-wrap: wrap;
    align-items: center;
    justify-content: space-between;
    gap: 0.75rem;
    padding-top: 0.25rem;
}

body.respuestas-form-page .respuesta-form-actions {
    display: flex;
    flex-wrap: wrap;
    gap: 0.5rem;
}

@media (max-width: 575.98px) {
    body.respuestas-form-page .respuesta-form-footer {
        flex-direction: column;
        align-items: stretch;
    }

    body.respuestas-form-page .respuesta-form-actions {
        justify-content: stretch;
    }

    body.respuestas-form-page .respuesta-form-actions .btn {
        flex: 1 1 auto;
    }
}